Indonesia Furs
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Registration Staff

At ConRemote Yearround Commitment
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Job Description

Do you ever think, “wow this queue takes too long, I can make it go better”? And that you want to take up a team that probably would be the first thing our attendee sees and interacts with? This role is for you!

Roles and Responsibilities

  • Fine Tune and take charge of the IWAG at-con registration SOP.
  • Handle sensitive PII following internal procedures and with respect to local privacy laws (UU PDP).
  • Plan, direct and maintain your own team of volunteers with the procedures of registration.
  • Become our first point for customer service and attendee-related problem solving.

Preferred Qualifications

  • Fluent in written and spoken Bahasa Indonesia and English (CEFR B2 minimum). Knowledge and fluency in other languages is not required but highly desirable.
  • Good attitude with a customer service oriented mind.
  • Integrity and honesty is highly expected, as you will be dealing with PII of our attendees.
  • You like to be there before everyone does (Because registration is what happens first).
  • Team player and problem solver.
  • Experience in handling event registration or front desk affairs.
  • Crowd control and managing long queues do not intimidate you.

Privacy

Should you choose to register your interest to join our team, we require you to provide your Personally Identifiable Information (PII) as part of this form, and will require you to provide more PII as part of the Staff onboarding and lifecycle. As Staff members will be official representations of the organization, information will be required to ensure accountability and transparency within the team.

This information can only be accessed by relevant Staff members who are bound to the IWAG Staff Confidentiality and Non-Disclosure Agreement and the general IWAG Privacy Policy.

General PII that we require from all Staff members will be collected through this form are:

  • Your Legal Name
  • Your Email Address
  • Your Age
  • Your Phone Number
  • Your Social Media Identifiers

Specific PII that will be processed through the Staff lifecycle are completely voluntary. Examples of information we may process are, but are not limited to:

  • Dietary Preferences, if necessary
  • Health information, concerns and risks, if necessary
  • Financial transaction receipts and statements, if needed for reimbursements related to con work
  • Residential Address, if required for shipping items or if part of the Logistics network, or for random martabak deliveries.

We will not retain a copy of your identification card (Passport, National ID, Drivers’ License), but we will need to see it to provide your badge during the event.

Upon successful offer as a Staff member, all Staff members are bound to a Confidentiality and Non-Disclosure Agreement before granted access to information that is deemed required for the incumbent Staff member to perform their duties, and will become governed by the general IWAG Privacy Policy.

By filling this form, you consent to provide your personal information for Staff application and other purposes in line with our Privacy Policy.